Frequently Asked Questions
Everything you need to know about our services and process
General
How long does a wrap or coating last?
Typically 3–5 years depending on care and exposure. Premium wraps and ceramic coatings can last up to 7 years with proper maintenance. Factors like UV exposure, washing frequency, and storage conditions affect longevity.
What's the difference between PPF and ceramic coating?
PPF is a clear film that physically protects against rock chips, scratches, and impacts. Ceramic coating is a liquid layer that bonds with paint, providing hydrophobic properties, enhanced gloss, and easier maintenance. Many clients combine both for ultimate protection.
Do you offer warranty?
Yes, warranties range from 1–5 years based on product and service. Premium ceramic coatings come with up to 5-year warranties, PPF includes manufacturer warranties up to 10 years, and our installation workmanship is guaranteed.
Can I book online?
Yes! Use our contact form or WhatsApp to schedule. We'll respond within 24 hours to confirm your appointment and discuss your specific needs.
How long does a wrap or coating last?
Typically 3–5 years depending on care and exposure. Premium wraps and ceramic coatings can last up to 7 years with proper maintenance. Factors like UV exposure, washing frequency, and storage conditions affect longevity.
What's the difference between PPF and ceramic coating?
PPF is a clear film that physically protects against rock chips, scratches, and impacts. Ceramic coating is a liquid layer that bonds with paint, providing hydrophobic properties, enhanced gloss, and easier maintenance. Many clients combine both for ultimate protection.
Do you offer warranty?
Yes, warranties range from 1–5 years based on product and service. Premium ceramic coatings come with up to 5-year warranties, PPF includes manufacturer warranties up to 10 years, and our installation workmanship is guaranteed.
Can I book online?
Yes! Use our contact form or WhatsApp to schedule. We'll respond within 24 hours to confirm your appointment and discuss your specific needs.
Services
How long does each service take?
Detailing: 4-6 hours to 3 days depending on package. Ceramic coating: 2-5 days including cure time. PPF: 1-7 days based on coverage. Wraps: 2-7 days depending on complexity and design.
Can you work on any vehicle type?
We work on cars, motorcycles and specialty vehicles. Our techniques are adapted for each vehicle type, ensuring optimal results regardless of size or surface material.
Do you provide paint correction before coating?
Yes, paint correction is essential before ceramic coating or PPF application. We assess each vehicle and include necessary correction work to ensure perfect adhesion and finish.
What brands of products do you use?
We use only premium brands including LUNOX, XPEL, IGL Coatings, SunTek, FireBall and other high-grade products. All materials come with manufacturer warranties and proven track records.
How long does each service take?
Detailing: 4-6 hours to 3 days depending on package. Ceramic coating: 2-5 days including cure time. PPF: 1-7 days based on coverage. Wraps: 2-7 days depending on complexity and design.
Can you work on any vehicle type?
We work on cars, motorcycles and specialty vehicles. Our techniques are adapted for each vehicle type, ensuring optimal results regardless of size or surface material.
Do you provide paint correction before coating?
Yes, paint correction is essential before ceramic coating or PPF application. We assess each vehicle and include necessary correction work to ensure perfect adhesion and finish.
What brands of products do you use?
We use only premium brands including LUNOX, XPEL, IGL Coatings, SunTek, FireBall and other high-grade products. All materials come with manufacturer warranties and proven track records.
Process
What's included in the consultation?
Vehicle assessment, service recommendations, timeline discussion, detailed quote, and opportunity to see our facility and previous work. Consultations are free and typically take 30-45 minutes.
Do I need to prepare my vehicle?
Just bring your vehicle to us. We handle all preparation including washing, decontamination, and any necessary paint correction. Avoid waxing or using spray-on products before your appointment.
Can I watch the work being done?
Absolutely! We encourage clients to see our process. Our workshop has viewing areas, and we're happy to explain each step. Many clients enjoy learning about the techniques we use.
What if I'm not satisfied with the result?
Your satisfaction is guaranteed. If any aspect doesn't meet our standards, we'll make it right at no charge. We stand behind our work with comprehensive warranties and ongoing support.
What's included in the consultation?
Vehicle assessment, service recommendations, timeline discussion, detailed quote, and opportunity to see our facility and previous work. Consultations are free and typically take 30-45 minutes.
Do I need to prepare my vehicle?
Just bring your vehicle to us. We handle all preparation including washing, decontamination, and any necessary paint correction. Avoid waxing or using spray-on products before your appointment.
Can I watch the work being done?
Absolutely! We encourage clients to see our process. Our workshop has viewing areas, and we're happy to explain each step. Many clients enjoy learning about the techniques we use.
What if I'm not satisfied with the result?
Your satisfaction is guaranteed. If any aspect doesn't meet our standards, we'll make it right at no charge. We stand behind our work with comprehensive warranties and ongoing support.
Maintenance
How do I maintain ceramic coating?
Wash weekly with pH-neutral soap, avoid automatic car washes, dry with microfiber towels, and apply maintenance sprays every 3-6 months. We provide detailed care instructions and maintenance products.
Can PPF be repaired if damaged?
Yes, individual panels can be replaced without affecting surrounding areas. Minor scratches often self-heal with heat. We offer repair services and can match existing installations perfectly.
What happens if my wrap gets damaged?
Individual panels can be reprinted and replaced. We keep digital records of all custom work for easy matching. Most minor damage can be repaired without full panel replacement.
Do you offer maintenance packages?
Yes, we offer annual maintenance packages including professional washes, coating top-ups, inspection services, and priority booking for additional services.
How do I maintain ceramic coating?
Wash weekly with pH-neutral soap, avoid automatic car washes, dry with microfiber towels, and apply maintenance sprays every 3-6 months. We provide detailed care instructions and maintenance products.
Can PPF be repaired if damaged?
Yes, individual panels can be replaced without affecting surrounding areas. Minor scratches often self-heal with heat. We offer repair services and can match existing installations perfectly.
What happens if my wrap gets damaged?
Individual panels can be reprinted and replaced. We keep digital records of all custom work for easy matching. Most minor damage can be repaired without full panel replacement.
Do you offer maintenance packages?
Yes, we offer annual maintenance packages including professional washes, coating top-ups, inspection services, and priority booking for additional services.
Why Clients Choose UG Motorsport
< 24 Hour Responses
Quick quotes and scheduling
500+ Happy Clients
Proven track record of excellence
2+ Years Experience
Motorsport-inspired expertise
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About Us
UG Motorsport Division is located in Kota Damansara, Malaysia. We offer a total package of professional car detailing services: car coating, polishing, interior cleaning, PPF, Vinyl Wrap and more!
Location
UG MOTORSPORT DIVISION SDN BHD
Registration No: 202301025235 (1519158-X)
Previously Known As:
Loke Family Holding Sdn Bhd
About Us
UG Motorsport Division is located in Kota Damansara, Malaysia. We offer a total package of professional car detailing services: car coating, polishing, interior cleaning, PPF, Vinyl Wrap and more!
Location
UG MOTORSPORT DIVISION SDN BHD
Registration No: 202301025235 (1519158-X)
Previously Known As:
Loke Family Holding Sdn Bhd
About Us
UG Motorsport Division is located in Kota Damansara, Malaysia. We offer a total package of professional car detailing services: car coating, polishing, interior cleaning, PPF, Vinyl Wrap and more!
Location
UG MOTORSPORT DIVISION SDN BHD
Registration No: 202301025235 (1519158-X)
Previously Known As:
Loke Family Holding Sdn Bhd